Privacy Policy
Privacy Policy for Vape Gen UK
Welcome to Vape Gen UK. Your privacy is critically important to us. This Privacy Policy describes how Vape Gen UK, located at Unit 2076, Ashton Self Store Bentinck Street, Ashton-Under-Lyne, England, OL7 0PT ("Vape Gen UK," "we," "us," or "our"), collects, uses, and shares your personal information when you visit or make a purchase from www.vapegenuk.co.uk (the "Website").
1. Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy).
We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your Personal Information here: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: [Google Analytics Opt-out](https://tools.google.com/dlpage/gaoptout).
4. Your Rights
If you are a resident of the UK, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a UK resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.
5. Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@vapegenuk.co.uk or by mail using the details provided below:
Vape Gen UK
Unit 2076, Ashton Self Store
Bentinck Street, Ashton-Under-Lyne, England, OL7 0PT
Phone: 07454484698
Thank you for choosing Vape Gen UK. Your trust is important to us and we're committed to protecting the privacy of your personal data.
Welcome to Vape Gen UK. Your privacy is critically important to us. This Privacy Policy describes how Vape Gen UK, located at Unit 2076, Ashton Self Store Bentinck Street, Ashton-Under-Lyne, England, OL7 0PT ("Vape Gen UK," "we," "us," or "our"), collects, uses, and shares your personal information when you visit or make a purchase from www.vapegenuk.co.uk (the "Website").
1. Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
When you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy).
We also use Google Analytics to help us understand how our customers use the Website--you can read more about how Google uses your Personal Information here: [Google Privacy Policy](https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: [Google Analytics Opt-out](https://tools.google.com/dlpage/gaoptout).
4. Your Rights
If you are a resident of the UK, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a UK resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.
5. Data Retention
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@vapegenuk.co.uk or by mail using the details provided below:
Vape Gen UK
Unit 2076, Ashton Self Store
Bentinck Street, Ashton-Under-Lyne, England, OL7 0PT
Phone: 07454484698
Thank you for choosing Vape Gen UK. Your trust is important to us and we're committed to protecting the privacy of your personal data.